General
What is Smart-Signage?▶
A French SaaS digital signage (DOOH) platform. It lets you create, schedule, and broadcast content to professional screens — storefronts, menus, signage, lobbies — from a single dashboard. Content creation is AI-powered.
Who is the platform for?▶
Multi-site networks (bakeries, restaurants, gyms, hotels, agencies, retail, corporate), from 3 screens to several hundred. The platform also serves integrators and communication agencies thanks to its multi-tenant design.
Do I need specific hardware?▶
No. Smart-Signage runs on a pro screen with an Android box, on a PC via Chrome / Edge browser, or (soon) directly on Tizen and WebOS TVs. We can advise you on suitable hardware if needed, but you stay free to choose.
Where is data hosted?▶
In France, at OVHcloud (Roubaix and Strasbourg data centers). No data ever leaves the European Union. GDPR compliant, DPA available on request.
Pricing & billing
How does pricing work?▶
Monthly, per device actually active (broadcasting). A Free plan to get started (3 screens free forever, no credit card), then per-device billing that stacks: Lite (€5 excl. tax/device/month) for tablets, remotes, e-paper, and secondary video walls; Basic (€9 excl. tax/screen/month) for full display screens. Volume discount from 20 devices of the same type. The Premium plan (large accounts, SSO, dedicated support) is a custom quote. No commitment, adjustable month to month.
Are there any hidden fees?▶
No. The price includes the platform, the CDN, Studio IA (2 generations/month on Free, 20/month on paid plans), monitoring, and email support. Advanced services are bundled into the Premium plan and clearly identified: SSO, dedicated support, brand guidelines and content creation, dedicated sovereign hosting.
How do you get paid?▶
Monthly SEPA direct debit or card, billed in arrears. For the Premium plan (large accounts): quarterly or annual billing, bank transfer possible.
Can I try it for free?▶
Yes — the Free plan is free forever: up to 3 screens with Basic-plan features, no credit card required. After 30 days, a "Powered by Smart-Signage" badge appears on the screens. Upgrade to a paid plan whenever you want.
What happens if a screen goes down during a month?▶
You're not billed for that screen. Billing is based on the number of days the screen actually broadcast content. Details are visible in each invoice's PDF export.
Content creation
How do I create a poster without a designer?▶
Studio IA: describe what you need in plain language ("King Cake promo, €4.20, warm golden winter mood"), the AI generates the HTML/CSS template. You fine-tune it visually in the editor, then publish. Allow 30 seconds to 2 minutes per piece of content.
Can I import my existing visuals?▶
Yes. Image (JPG/PNG/WEBP/SVG), video (MP4, WEBM, up to 500 MB), PDF. Drag and drop into the library. Automatic conversion and thumbnail.
My screen is in portrait mode, does it work?▶
Yes. Rotation is managed per screen (landscape, portrait, or custom angles). Your content adapts, or can be designed specifically at 1080×1920.
Can I display a web feed (site, dashboard)?▶
Yes, via the "URL" media type. The iframe is sandboxed, and some scripts (popups, automatic redirects) are blocked for the screen's security.
Can I feed content via API?▶
Yes — in the Premium plan: a REST API lets you create / edit media and trigger playlists. Access provided on request — tell us about your integration case (CRM, POS, ERP).
Players & screens
What players do you offer?▶
Three: Web Player (PWA on Chrome / Edge / Firefox / Safari), Android Player (signed APK, recommended for pro screens), Tizen / WebOS Player (beta, certification in progress).
How do I pair a screen?▶
Open the player, a 6-digit PIN appears. Enter it in Smart-Signage → Screens → Add. The screen is linked to your tenant. 30 seconds the first time.
What happens if the screen loses internet?▶
It keeps broadcasting the current playlist (local cache). It queues the heartbeat and syncs once back online. If the network stays down for a while, you'll see it on the dashboard with the time of the last connection.
How many screens per player?▶
One player = one logical screen. For a 2×2 video wall, two options: one player with a video card that splits into 4, or one media player per panel synced over the network.
Are players updated automatically?▶
Yes. Web: on every reload. Android: signed Smart-Signage OTA, monthly (and ad hoc for security fixes). You stay in control: you can pin the version in the Premium plan.
Security & compliance
How do you protect my data?▶
TLS 1.3 in transit, AES-256 encryption at rest. Instantly revocable screen tokens. Audit log of every admin action. Hosted in France (OVHcloud), daily backups.
Are you GDPR compliant?▶
Yes — up-to-date processing register, DPA on request, documented subprocessors (OVHcloud for hosting, Stripe for payments). Media files don't contain personal data by default; if you upload some, you're the data controller, we're the subprocessor.
Do you offer SSO?▶
Yes, in the Premium plan: SAML 2.0, Azure AD, Google Workspace, Okta. Free TOTP 2FA on every plan.
What happens to my content if I cancel my subscription?▶
Your media and playlists stay accessible read-only for 90 days. You can export everything (media as a ZIP archive, playlists as JSON). After 90 days, permanent deletion and a certificate of destruction is sent.
Multi-tenant & white label
I'm an integrator, can I resell Smart-Signage?▶
Yes. The platform is built for multi-tenant use: you manage your clients from a dedicated console, each one sees their own fleet and content. Brand customization is available in the Premium plan, on a custom-quote basis.
Do my clients see Smart-Signage or my brand?▶
By default: co-branding. Deeper brand customization is available in the Premium plan, on a custom-quote basis depending on your needs. Smart-Signage stays mentioned in the footer (legal notice).
How does billing work for resale?▶
Two models. Either you bill your clients directly (Smart-Signage bills you the aggregated usage), or we bill each client directly with your commission paid back to you. Custom quote.
Integrations
What tools does Smart-Signage integrate with?▶
Today: Microsoft 365 (meeting-room booking, Teams messages), Google Calendar, and built-in widgets (weather, schedule, remote control, e-paper). Under consideration: POS, CRM and Zapier connectors — tell us about your tools.
Do you have a module for real estate agencies?▶
Yes: storefront managed from the agency — carousel of the day's listings, listing removed in two clicks once sold, scheduled shutdown overnight. Automatic import from CRMs is under consideration.
What about restaurants?▶
Menu boards updated in one click from the kitchen, allergens and prices always up to date, sold-out dishes removed immediately, dish photos in rotation. POS connectors (Lightspeed, Tiller) are under consideration.
Didn't find your answer?
Our team replies within 24 business hours.