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Installation guide

Install and configure a screen, step by step.

From unboxing the screen to the first broadcast: hardware, network, pairing, settings. Allow 10 minutes for a first screen.

Hardware & network requirements

Smart-Signage doesn't force any hardware on you. Three families of devices are supported:

Android (recommended)

Android TV box or professional Android screen (Philips, Iiyama, Amlogic box…). Our app (APK) offers full kiosk mode: auto-start, lockdown, remote updates, hardware rotation.

Windows (dedicated PC)

Windows PC or mini-PC connected to one or more screens. Our app drives each monitor (kiosk, full screen or window), starts with Windows and updates remotely.

Web browser (Player Web)

Any device with Chrome/Edge/Firefox: PC, Mac, Raspberry Pi, smart TV. Open the player's address in full screen, with nothing to install — great for testing before you invest.

LG webOS

LG professional screens (webOS Signage), with the Enterprise plan. Native app available: the screen installs and updates it itself, from its SI Server settings (see below). Native app available: the screen installs and updates it itself, from its SI Server settings (see below).

Samsung Tizen

Samsung professional screens (Tizen SSSP), with the Enterprise plan. Downloadable native app (.wgt): the screen installs it through URL Launcher, as on LG webOS (see below).

On the network side: simple by design

  • One single requirement: the screen must be able to reach your Smart-Signage platform over HTTPS (port 443). No inbound port to open, no redirect to configure.
  • Wi-Fi or Ethernet: Ethernet is recommended for fixed screens (stability). Wi-Fi works just fine — the player keeps broadcasting even if the connection drops (see below).
  • Captive portals (hotels, malls): Wi-Fi networks with a login page block players once the session expires. Ask your IT team for a MAC exemption or a dedicated network.
  • Corporate proxy: set the proxy at the system level (Android: network settings). The player uses the system settings.
  • Bandwidth: media is downloaded once and then played from local cache. An ADSL line is enough for one screen; budget around 5 Mbit/s of comfort per screen for video-heavy fleets.
  • Clock: schedules trigger on the screen's local time, automatically resynced with the server. If your firewall blocks NTP, no worries: sync happens over HTTPS.

Install the player

On Android (APK)

Download the APK
  1. 1Download the APK (button above) or from your platform (APK menu).
  2. 2Install it on the box/screen (USB drive, or the box browser's Downloads). Allow "unknown sources" if prompted.
  3. 3Launch the app: the pairing screen appears with a code field.
  4. 4The app switches to kiosk mode: auto-starts with the screen, sleep disabled, remote updates pushed over-the-air (OTA) — you won't need to touch it again.

On a Windows PC (app)

Download for Windows
  1. 1Install the app on the PC connected to the screen. If Windows shows “Windows protected your PC”, click More info, then Run anyway.
  2. 2On first launch, choose the monitor(s) to use and the display mode: kiosk, full screen, window or borderless window.
  3. 3Enter the pairing code: a single code links all the selected monitors, and each monitor becomes a screen in the platform.
  4. 4The app starts automatically with Windows and updates itself, remotely.

On LG webOS Signage (native app)

Download the IPK
  1. 1Open the screen's SI Server Setting menu (LG installation menu, code 8080).
  2. 2Set Application Launch Mode to Local, Application Type to IPK and Local Application Upgrade to Remote.
  3. 3In FQDN Address, enter https://player.smart-signage.app/ipk, then restart the screen.
  4. 4The screen downloads and installs the app, then shows the pairing screen. Subsequent updates install automatically.

On Samsung Tizen Signage (native app)

Download the .wgt
  1. 1With the remote, open the screen's URL Launcher Settings menu (MagicINFO / server settings menu, depending on the model).
  2. 2Set the launch mode to URL Launcher and enter the address https://player.smart-signage.app/tizen.
  3. 3The screen downloads and installs the Smart-Signage-signed .wgt package, then shows the pairing screen. Subsequent updates install automatically.
  4. 4Reserved for the Enterprise plan: ask your Smart-Signage contact to activate it before installation.

No installation, in a browser (smart TV, PC)

player.smart-signage.app
  1. 1Smart TV or kiosk: open the address above in full screen and set it as the start page, so it relaunches on its own after a power cut.
  2. 2PC or mini-PC connected over HDMI (Windows, Linux, Raspberry Pi…), with nothing to install: open the address in Chrome or Edge in full screen (F11) or in kiosk mode (--kiosk), and add the browser to automatic startup.
  3. 3Disable sleep mode and the screensaver (device settings, Windows power options, or xset/caffeine on Linux).

Pair the screen (3 methods)

Pairing physically links a screen to your account. In the platform, go to Screens → Add a screen: the page shows a code and a QR code.

6-character code

Type the code shown in the platform onto the screen. Validation happens automatically on the last character. The code is single-use and expires after one hour — regenerate one if needed.

QR code (on your phone)

Scan the QR code shown on the screen with your phone: you land on an enrollment page that links the screen to your account, no need to touch the screen itself. Handy for high-mounted screens.

Automatic reconnection

An already-paired screen reconnects on its own, even after a power outage, a factory reset, or a cache wipe: its installation ID lets the server recognize it. You'll never need to re-pair a screen that's already been set up.

Once paired, the screen appears under Screens with its status (online / offline), resolution, and platform. It shows a holding screen until content is scheduled for it.

Configure the screen

Everything is configured remotely from the screen's page — no site visit needed:

  • Orientation (portrait / landscape): drives the screen's actual orientation (on Android, the app flips the system orientation). Don't confuse this with content rotation (90/180/270°), which compensates for a specific physical mounting (e.g. a screen mounted upside down).
  • Media framing: choose whether content fills the screen (cropped) or displays in full with bars — and pick the color of those bars (black, dominant color of the media, blur).
  • Name, location, description: name the screen ("Left storefront", "2nd floor lobby")… you'll thank yourself once you're at 30 screens.
  • Tags: group screens ("storefronts", "break rooms"…) to target a schedule at a whole group in one go.
  • Hidden menu PIN: protects the diagnostic menu accessible on the screen (network status, logs, resync) from curious hands.

Broadcast content

  1. 1Import your media (Media): images, videos, PDFs, web pages — or generate a poster with the built-in AI.
  2. 2Build a playlist: order, duration per visual, transitions.
  3. 3Create a schedule: the playlist, the targeted screens (or tags), the days/times to broadcast.
  4. 4It's live: the screen receives the new content within a minute, downloads it to cache, then plays it on a loop — even if the internet drops afterward.

What if the internet goes down?

The player is designed "offline-first": all scheduled content is stored locally. If the network drops, playback continues without interruption; the screen resyncs on its own once the connection returns. You're alerted in the platform if a screen stays unreachable.

Manage a screen fleet

Tags & targeting

Tag screens by site, zone, or use case. A schedule targeted at a tag automatically applies to any screen that joins the group — adding the 50th screen needs zero setup.

Supervision

Each screen sends a heartbeat every minute: online/offline status, remote screenshot, event history. Silent screens rise to the top of the list.

OTA updates

On Android, the app updates remotely, rolled out in targeted waves (a pilot site first, then the fleet). No site visit, no USB drive.

Having trouble with a screen? The support center covers the most common cases, and our team replies by email.

Ready to plug in your first screen?

Create your free account: up to 3 screens free, with Premium-plan features.

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